Support

Get help with GeoViz

Email us at support@geoviz.ai and a person at GeoViz will reply by email. Include the details below that match your question so we can help on the first reply.

AI Visibility Audits and orders

  • The email address you ordered with and your order ID.
  • The website the audit was for.
  • What you expected and what happened instead.

Refund questions are covered by our Refund Policy.

GeoViz in ChatGPT

GeoViz in ChatGPT runs a website AI-readiness check of a business’s public homepage and returns a 0–100 score, six findings, prioritized improvements, and the evidence behind them. It does not ask ChatGPT, Claude, Gemini, or Perplexity about the business, and the result does not show whether any AI system recommends it.

When you contact us about a ChatGPT result, include:

  • The website address you asked GeoViz to check.
  • The message GeoViz returned (for example “took too long to respond” or “try again in a few minutes”), and roughly when it happened.

GeoViz only checks public websites. Addresses on private networks, local machines, or cloud-metadata services are refused by design. To stop using GeoViz in ChatGPT, remove or disconnect it in ChatGPT’s settings. What GeoViz receives and keeps when you use it in ChatGPT is described in our Privacy Policy.

Free website check

For questions about a result from the free check, include the website address and the email address you entered.

Privacy and data requests

To access, correct, or delete personal data, email support@geoviz.ai from the address associated with your order or check. See the Privacy Policy and Terms of Service.